KFC Tottenham Court Road in London

"Ordering was pretty easy, and collecting took a little longer than I thought, however wasn’t too bad. Service was very helpful and friendly and the actual collection was pretty easy. Food was delicious as always, even though my Pepsi wasn’t filled all the way . It would also be better if the seating was less cramped and close together. And the stalls didn’t match the tables. Sometimes you would be sitting next to a stranger you didn’t feel comfortable sitting next to. However the restaurant overall was pretty good and I would come again."

"Excellent service from Umaiya, so attentive and caring. Thank you For making me Feel so welcome and looking after me and my baby!"

"I visit this KFC regularly and the level of service has been consistently excellent. From the moment you walk in, you’re acknowledged and greeted properly, which is something you don’t always get in fast food. There’s always a positive atmosphere, and the staff clearly care about how customers are treated. Maria deserves a special mention. She is always cheerful, welcoming, and professional, and her attitude genuinely stands out. It makes a big difference seeing the same high standard of service every visit. Credit to the whole team for maintaining such a friendly and reliable experience."

"Food is good and comes quickly. Umaiya also provided excellent service, alongside the other workers. 100% recommend."

"Best customer service I’ve had in a KFC, i have been coming here for a couple years and never had any problems. Umaiya is one of the staff here who always makes the experience a pleasant one."

"I have been a regular customer at this KFC branch for the past 2–3 years. Last year, I experienced poor customer service, which led me to stop visiting for a while. However, I have recently started coming back and have noticed a positive change, with new staff who are much more welcoming and professional. In particular, Sultana’s customer service is excellent , she is very friendly, welcoming. One area that still needs improvement is the cleanliness of the toilets. They are often very dirty and not in a usable condition. Improving this would greatly enhance the overall customer experience."

"KFC Tottenham Court Road reliably offers a pleasant experience. Each visit has been greeted with courteous and efficient service, and orders are always spot on. The staff are friendly and accommodating, even during busy times, ensuring a quick and hassle-free experience whether you're eating in or taking away. The food is served hot and fresh, with the signature crispy chicken still enjoyable, though the taste has changed a bit from what it used to be. Overall, this branch remains a dependable choice for a tasty, quick meal. Strongly recommended for both service and food quality! my review is same but i fot feather today!!"

"I recently visited the KFC branch at 71 Tottenham Court Road, London W1T 2HD, and I had a great experience. The food quality was excellent, and the service provided by the staff was outstanding. I would especially like to appreciate Umaiya, who was extremely polite, helpful, and professional. Her customer service truly stood out and made my visit even more enjoyable. The restaurant was clean, well-maintained, and hygiene standards were clearly followed. I was also pleased to know that the food is 100% halal, which is very important to me. Overall, it was an excellent experience, and this branch has become one of my favorites—mainly because of the exceptional service from Umaiya. Highly recommended!"